Some of you may have read my initial rant on the removal of American Airlines flights from Kayak.com, my favorite comparison shopping engine for travel. American was somewhat responsive, as covered in my part 2 story, but not nearly as responsive as Kayak, who had a member of their management team contact me directly. Way to go Kayak, there is a company that understands the power of the web, and its people!
As of the end of October, Kayak. is again able to list AA fares. Glad to see that the old media company, AA, gets the value that a newer, more nimble company brings to it. I feel like this never happens.
Not new news, but something I felt bears updating as I didn’t want to let any good deed go unsung.
